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NEW RELEASE

Wonderlicious: Bringing Wonder Back to Life, Leadership, and Service

by Peter Merrett

Luxury Hotelier, Award-Winning Speaker, Mystery Shopper, Corporate Coach, BOMA Fellow, Author

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ABOUT THE BOOK

Setting a new gold standard for service, hospitality,
and living a life you love

For over thirty-five years, Peter Merrett has been transforming luxury hotels, commercial properties, and their teams from status quo to best-in-class. He has revitalized the hearts of some of the world’s most recognized brands by showing that bringing wonder back to life, leadership, and service is far more powerful than any mission statement, KPI, or employee handbook.

Packed with a lifetime of heartfelt lessons and taste-tested techniques, Wonderlicious invites you on the greatest journey, uncovering how Peter led his teams to historical heights: twice claiming the United Kingdom’s Hotel of the Year, the International Office Building of the Year, and the Best Customer Experience in the World.

While setting global benchmarks for service and hospitality leadership, Peter carefully documented his most powerful insights—his “recipes of wonder”—in handwritten notes throughout his career. 

Now, for the first time, he shares them all in Wonderlicious. His vision? To show how wonder isn’t just for children, nor is heart-led hospitality only for esteemed hotels, but a way to inspire workplaces, business cultures—and lives—that everyone is excited to be part of.

No matter your industry, role, or background, this book is brimming with exciting ways that anyone can implement to create a life filled with wonder.

Peter encourages readers to ask bold, curious questions—like “What if?”, “What else?”, and “What more?”—to explore a more vibrant and fulfilling way to work and live. After turning the last page, you will never see life, work, or business the same way again.

Wonder is served!

Download A Free Chapter
“Don’t ever employ Peter Merrett to do spreadsheets. He’s crap! (You don't ask Kris Kringle over for dinner and make him do the dishes, do you?) Instead, ask Peter to share with you how to create the most incredibly wonderful business that delivers on the bottom line and that everyone wants to be a part of.”
Derek WilliamsFounder, The WOW! Awards | United Kingdom
Not flimsy fairytales or silly fantasies, but indeed a life-enriching guide, with the truth of not only what world-class cultures and service leadership with wonder actually look like but also how to bring it to life.
Doug LippFormer Head of Disney University Training Team at Walt Disney Studios, Speaker, and Author of Disney U | North America
“Peter speaks with conviction about a concept he calls ‘human-spirited leadership.’ What a wonderful phrase! He leads us through a series of courses that continue to build, evoking lessons acquired in the demanding and discerning world of hospitality. The key ingredient, as you might guess, is ‘wonder’. I will have recourse to refer to it over and over again in what is tantamount to a Handbook for Life.”
Graham ShapiroAward-winning British Inventor, Designer and Digital Entrepreneur | United Kingdom
That’s where I fell in love with the hospitality industry. There’s a very real, personal connection to the later chapters, which brought back so many incredible memories. What I love most is that Peter has distilled a lifetime of wonder and hospitality into a book that provides any organization with easy ways to apply these ‘delicious principles’ to their own industry. Wonderlicious will absolutely be on my bedside table—and in my heart—for years to come.
Sam RhodesGeneral Manager, Rhodes W1 | Dubai
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ABOUT THE AUTHOR

Award-winning international business leader and speaker

Peter Merrett is a multi-award-winning luxury hotelier, Australia’s 2024 Keynote Speaker of the Year, and the visionary founder of The House of Wonderful.

With thirty-five years of international hospitality and corporate leadership experience, Peter revitalizes the culture of organizations around the world by applying his signature lessons of heart, wonder, and best-in-class customer service. He led his teams to win the International Office Building of the Year for Tower 42 in London; the Best Customer Experience in the World for JLL Australia, and to twice win the United Kingdom’s Hotel of the Year. 

He has captivated audiences in eleven countries across a multitude of industries, including performing on stage across the U.S. with Doug Lipp, Disney University’s former Head of Training.Peter represents the commercial real estate industry globally as a Fellow of BOMA International, he features annually on the judging panel of the Australian Service Excellence Awards and recently served on the Board of Directors of Professional Speakers Australia.

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